Privacy Policy

Russel Metals’ Commitment to Privacy

Protecting the privacy and confidentiality of personal information is an important aspect of the way Russel Metals conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible and reasonable manner is fundamental to our daily operations. Russel Metals strives to protect and respect the personal information of its employees, customers, suppliers, business partners, shareholders and other stakeholders in accordance with all applicable provincial, state and federal laws.

Russel Metals has established Privacy Policies to inform you about our practices and procedures concerning the collection, usage and disclosure of your Personal Information. They tell you the ways we ensure that your privacy and the confidentiality of your Personal Information are protected. Our Privacy Policies can be obtained from the following links, or by contacting the Privacy Officer:

Our Privacy Policies are based on the following 10 key principles of privacy in Appendix A.

If you have any questions or concerns about privacy at Russel Metals, please contact our Privacy Officer as follows:

The Privacy Officer

Russel Metals Inc.
6600 Financial Drive
Mississauga ON L5N 7J6
Phone: 905-819-7367
Email: Privacy Officer


(a)     E-mail, Quotes and Orders

The Company receives requests for information by email from visitors to its websites, as well as through the processing of quotes and orders. The Company uses the information received to process and fill the request. The request and any responses thereto are retained for a period necessary to fulfill the Company’s legal requirements. The information is not disclosed to any third parties.

(b)     Use of Cookies

Cookies (small pieces of information that are stored by the visitor’s browser on its computer hard drive) enable the Company to provide the visitor with certain features, such as retaining the visitor’s log in information for customization the next time the visitor visits the Company’s sites. Passwords are not stored. Cookies cannot read data off of the visitor’s hard drive. The visitor’s browser may allow the visitor to be notified when they are receiving a cookie, giving the visitor a choice to accept it or not. By not accepting cookies, the visitor may not be able to access certain information on the Company’s sites.

Appendix A

Key Principles

Our Privacy Policies are based on the following 10 key principles of privacy, which were established based on legislation in the areas where we operate.

1.      Accountability

An organization is responsible for Personal Information under its control and shall designate an individual or individuals who are accountable for the organization’s compliance with provincial and state legislation.

2.     Identifying Purposes

The purposes for which Personal Information is collected shall be identified by the organization at or before the time the information is collected.

3.     Consent

The knowledge and consent of the individual are required for the collection, use, or disclosure of Personal Information, except where inappropriate.

4.     Limiting Collection

The collection of Personal Information shall be limited to that which is necessary for the purposes identified by the organization.

5.     Limiting Use, Disclosure, and Retention

Personal Information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law.

6.     Accuracy

Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

7.     Safeguards: Protecting Personal Information

Personal Information shall be protected by security safeguards appropriate to the sensitivity of the information.

8.     Openness

An organization shall make readily available to individuals specific information about its policies and practices relating to the management of Personal Information.

9.     Individual Access

Upon request, an individual shall be informed of the existence, use, and disclosure of his or her Personal Information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

10.     Challenging Compliance

An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization’s compliance.